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Mastercard has followed the success of its first two award-winning compliance training videos, Behind the Bribe and From Beach-House to Blackmail, with a third release, Ordinary Situations, Extraordinary Risk. This e-learning module is about the perils of third-party requests, including attending sporting events with clients or vendors, as well as the hiring of family members. The vignette also focuses upon third-party risk where there is ambiguity or red-flags in contracts or clauses, by ensuring that any tough questions or concerns have been properly addressed.

Ordinary Situations, Extraordinary Risk reaches beyond the frontlines of sales. It is also intended to help train employees in supply chain management, procurement, support functions and other front-line commercial teams.

This video hosted by Richard Bistrong, CEO, Front-Line Anti-Bribery LLC,  and is narrated by Keith Slotter, former chief of the FBI’s Global Financial Crimes Program, and Angélique Parisot-Potter, a compliance leader with decades of experience in regions as diverse as South America, Europe, the Caribbean and the Middle East.

Ordinary Situations, Extraordinary Risk is real-life compliance training. It depicts actual events that occurred where people and organization’s engaged in anti-bribery offenses. This is more than scenario-based training, it’s real-world training.

”Our own training efforts have benefitted from real-life stories and the voices of those who have been prosecuted for compliance violations. It’s definitely not your average training program. This latest episode continues to set a powerful example for ethical behavior and the importance of doing the right thing.”

Karen GriffinExecutive vice president and chief compliance officer at Mastercard

Ordinary Situations, Extraordinary Risk  is available to corporations for short and long-term licensing, and is available with sub-titles in most major languages. All the vignettes can also be customized to “make them your own.” Customization options include utilizing each story as a separate and stand-alone module, as well as custom corporate branding. To request a demo of the full video and/or to inquire about the license fee schedule, please click here.

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Mastercard Inc. used a novel tactic for its latest round of anti-bribery compliance training: It released an 11-minute film recreating the story of Richard Bistrong, who is now chief executive of an anti-bribery consulting firm but who previously went to jail for violating U.S. anti-bribery and U.K. trade laws.

Read the full story on the Wall Street Journal here

Overview
  • A cautionary e-learning series hosted by Richard Bistrong, CEO of Front-Line Anti-Bribery LLC, and co-narrated by Keith Slotter, former chief of the FBI’s Global Financial Crimes Program, and Angélique Parisot-Potter, a compliance leader with decades of experience in regions as diverse as South America, Europe, the Caribbean and the Middle East.
  • A real-world story of how un-managed third-party interactions can land well-educated, and successful employees in prison, and their organizations in significant regulatory and reputational trouble.
  • The vignette was created with the input of global compliance leaders, and in association with Mastercard, in order to help those in the field embrace their role as compliance ambassadors.
  • Unlike the usual “scenario” training, this video is based on actual events. It has high-impact, unforgettable, and personal messages which reach not only those on the front-lines of sales, but was also developed and produced specifically to support employees in supply chain management, procurement as well as other support and commercial functions.
  • This video is designed to support current compliance programs in order to take difficult subjects and bring ‘them to life’ from the perspectives of a former violator (Richard Bistrong), a former enforcer (Keith Slotter) and a well-experienced compliance leader (Angélique Parisot-Potter). Three very different, yet complementary, viewpoints.
Benefits

Ordinary Situations: Extraordinary Risk is a real-world anti-bribery, ethics and compliance training video, which includes:

  • Richard Bistrong, CEO, Front-Line Anti-Bribery LLC, as the host, and co-narrated by Keith Slotter, former chief of the FBI’s Global Financial Crimes Program, and Angélique Parisot-Potter, a compliance leader with decades of experience in regions as diverse as South America, Europe, the Caribbean and the Middle East.
  • Unforgettable personal messages designed to engage and inspire commercial, supply chain management, procurement and support function teams, with how these crucibles can be avoided through ethical decision making and teamwork.
  • Real-world storytelling, not “hypothetical” modeling, from both the violator’s, enforcer’s and compliance point of view.
  • High-impact messages and actionable take-aways for continued discussion among compliance, operational and business teams!
Topics

Topics featured in Ordinary Situations, Extraordinary Risk  

  • True stories of how innocent third-party interactions, including sporting events and the hiring of family members, can turn illegal, slowly, and over time.
  • How personnel can avoid taking compliance decisions into their own hands by reaching out to their support teams.
  • The importance of not “going it alone” when struggling with ethical decisions.
  • How unmanaged third-party relationships can result in employees getting ’too close and comfortable’ with agents, suppliers, vendors and business partners.
  • The need for all personnel to use their ‘gut and instinct’ and ‘look in the mirror’ when something doesn’t ‘feel’ right, and to hit the pause button by seeking guidance.
  • How compliance leaders and teams are there to keep a global workforce ’successful and safe’ whatever their work and role.
For who?

Ordinary Situations, Extraordinary Risk  is perfect training content for every level  and function in your organization, including:

  1. Commercial (public and private sector) Sales, Marketing and Business Development Teams.
  2. Supply Chain Management, Procurement, and Cross Functional Teams.
  3. Global, regional and local Compliance Leaders and Compliance Teams.
  4. Internal Audit, Forensic and Investigatory Groups.
  5. Board of Directors and C-Suite Personnel.

Ordinary Situations, Extraordinary Risk can be integrated into your employee on-boarding processes and/or on-line training through the purchase of a short or long- license. In addition, Ordinary Situations, Extraordinary Risk can be used for live training events and training initiatives through the purchase of limited short-term licenses. To request a demo of the full  video, and/or to request licensing fees, please contact us.

Customization

Ordinary Situations, Extraordinary Risk can be customized to perfectly match your organization and to ‘make it your own,’ as clients have optioned for the the two prior videos, Behind the Bribe and From Beach-House to Blackmail. Customization options also include individual branding and separating each story into a stand-alone vignette and module. For questions and information on customization, please contact us

This real-world on-line training video will bring the realities of international corruption, commerce and compliance to your global work force with power, authenticity and the positive message of how compliance wants to inspire the workforce to be successful and safe.  If you’d like to see the full-length video for corporate evaluation, or to request a licensing fee schedule, we’d like to hear from you below.

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About

Front-Line Anti-Bribery LLC is a consultancy which looks to engage with organizations that seek to enhance their compliance efforts beyond the traditional “bolt-on” set of rules and procedures.

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